Our Dedication to Protecting Your Privacy

Collection of Personal Information

Platinum Lotto-au collects data including your complete name, contact email, and birth date to verify player eligibility and create user profiles in compliance with Australian gambling regulations.

Data Security Measures

We apply state-of-the-art encryption systems and perform continuous security assessments to protect your personal information, following the Australian Privacy Principles.

Payment Security

All financial transactions are processed via PCI-DSS accredited services. Full payment card details are never stored within our systems.

Cookie Usage Policy

We use essential cookies for session stability and analytics cookies to refine user experience. Cookie settings can be adjusted through your browser preferences at any time.

Data Retention Period

Account records are retained for seven years after closure, as required by Australian taxation and gaming bodies, before secure deletion is performed.

Third-Party Service Sharing

We share only essential information with licensed Australian payment processors and identity verification services to fulfill operational needs.

Your Rights Regarding Information

Australian residents may access or correct their personal details by contacting support@platinumlotto-au.com with appropriate identification documentation.

Advertising Communication Settings

You may opt out of promotional communications while still receiving critical updates about your account status and lottery results.

International Data Storage

Your information is primarily stored in AWS facilities located in Sydney, with backup systems operating in Melbourne, all secured under rigorous protocols.